By The Bay Originals

Custom Purses and Diaper Bags
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Frequently Asked Questions

I try to anticipate questions you might have about our products and provide the answers here. If you need additional information send email to


Can I send you a shirt for you to use when you make my bag? 

Yes, I will take $10.00 off your invoice.  Just let me know when you have mailed it, so I can watch for it to arrive.  You have to pay for the postage when you mail it to me.



How long before I receive my order?

I mail 2-3 day priority by Post Office.  Most orders are received in about 2 weeks from the date you order.


Do you have a return policy?

If you return the item to me in the same condition you received it (new), I will send you a full refund.  You are only out the cost of the return postage.